The Importance of A/R Recovery in Healthcare
- Natalie Cross

- Sep 10
- 3 min read
Updated: Oct 7
A/R recovery refers to the process of collecting outstanding payments owed to healthcare providers for services delivered. This process is critical because money is frequently lost due to issues like billing errors and coding mistakes. According to the Healthcare Financial Management Association, about 30% of claims are either denied or underpaid, substantially affecting the financial health of healthcare providers.
Healthcare providers often face the challenge of aging A/R, which can lead to significant financial losses. A reimbursement analyst plays a vital role here. They conduct thorough audits of aging A/R to ensure it aligns with contracts, fee schedules, and payer policies as set by the Centers for Medicare & Medicaid Services (CMS).
Understanding Aging A/R
Aging A/R can drain a healthcare provider’s resources. Claims that go unpaid for long periods are less likely to be recovered. Thus, a systematic approach to auditing aging A/R is crucial.
Audits involve thoroughly examining outstanding claims to ensure they comply with the provider's contracts and fee schedules. For example, an audit might reveal that 20% of claims were denied due to missing documentation, which is an issue that can be quickly addressed and corrected.
Moreover, audits can uncover patterns in billing issues. If a specific payer regularly denies claims for a procedure, it might indicate a need for further training in coding practices. Addressing these issues can lead to significant revenue recovery. For instance, by resolving coding errors, a practice could potentially recover tens of thousands of dollars in lost revenue.
The Role of a Reimbursement Analyst
Reimbursement analysts are the backbone of the healthcare revenue cycle. Their main responsibility is to analyze and optimize the reimbursement process. They work closely with billing departments, ensuring claims are submitted both accurately and promptly.
One key function of a reimbursement analyst is to review contracts with payers. For example, if a provider is contracted to receive $200 for a certain procedure but is only getting paid $150, the analyst can identify this gap. Understanding payer policies and complex billing codes is key to this task.
Additionally, reimbursement analysts spot trends in denied claims. By analyzing data, they can identify patterns. For instance, if claims for a specific service are denied by 25% more than the industry average, the analyst can develop strategies to address this and improve revenue collection. Such proactive measures are essential for maintaining cash flow in a healthcare practice.

The Cost of Inaction
Ignoring aging A/R can have serious repercussions for healthcare providers. Delays in payment and denied claims mean continual financial loss. Without a focused effort to recover these funds, practices may find themselves in troubling financial conditions.
Many providers may lack the expertise needed to navigate the complexities of A/R recovery. Running a healthcare practice often leaves little time to address these issues. That is where partnering with Velocity RCM comes in.
By engaging a top reimbursement analyst with Velocity RCM, providers can effectively manage their A/R. This partnership allows healthcare professionals to focus on patient care while experts handle billing and collections.

Taking Action: The Velocity RCM Advantage
At Velocity RCM, we understand the challenges healthcare providers face with A/R recovery. Our experienced reimbursement analysts are committed to helping practices reclaim lost revenue.
We offer comprehensive audits of outstanding A/R, identifying discrepancies and crafting actionable plans to recover funds. Our services are customizable, allowing us to align with the specific needs of your practice.
One benefit of partnering with Velocity RCM is our pricing model. We typically charge a negotiated percentage of the claim value recovered. This means we don’t earn unless you do, which aligns our goals with yours. We become invested partners in fostering the financial health of your practice.
Final Thoughts
In today’s competitive healthcare landscape, maximizing revenue is vital for sustainability and growth. A/R recovery and the role of reimbursement analysts are critical elements of achieving this goal. By conducting thorough audits of aging A/R and ensuring compliance with contracts and payer policies, healthcare providers can enhance their revenue collection process.
If you're ready to ensure your practice receives the funds it deserves, reach out to Velocity RCM for a consultation. Let us help you navigate the complexities of A/R recovery and customize an action plan to recover your outstanding funds. Don’t delay—contact us today to take the first step toward financial health for your practice.
Conclusion
In conclusion, the role of reimbursement analysts in A/R recovery is indispensable. They not only help identify lost revenue but also implement strategies to prevent future losses. By prioritizing A/R audits and leveraging expert analysis, healthcare providers can significantly improve their financial outcomes.
Remember, every dollar counts in healthcare. By focusing on A/R recovery, you can ensure that your practice thrives in this challenging environment.
For more information on how to enhance your A/R recovery process, visit Velocity RCM.



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