Our Culture
Built Different, On Purpose
Who We Are
At Velocity RCM, we don’t just process claims we protect legacies.
We’re a people-first, tech-forward company redefining what healthcare revenue cycle management can look and feel like. With every workflow we build, we combine clarity, compassion, and intelligent systems that serve both providers and patients.
We believe that innovation and empathy should work together not compete.
How We Work
At Velocity RCM, how we work is just as important as what we do.
We’re not running on outdated systems or rigid hierarchies — we’re building a culture of clarity, autonomy, and intelligent collaboration.
Our Daily Principles
• We communicate clearly and kindly no ego, no chaos.
• We use AI to eliminate the grind not the people.
• We offer flexibility with accountability.
• We solve problems with curiosity, not blame.
• We make space for humanity, even in high-performance environments.
What We’re Building
We’re not aiming to be the biggest we’re here to be the most trusted, most intelligent, and most human-centered revenue cycle partner in the industry.
We’re building a workplace where:
• Process meets purpose
• Technology uplifts talent
• People feel seen, supported, and inspired to grow
• Innovation doesn’t sacrifice wellbeing it protects it
Our Core Values
Integrity
Innovation
Collaboration
We do the right thing even when no one’s watching. We lead with ethics, transparency, and accountability.
We challenge outdated thinking and embrace better systems. Curiosity and creativity fuel everything we build.
We work better together across departments, systems, and perspectives. We value listening as much as leading.
We aim for clean, strategic execution in every claim, every conversation, every outcome. Good enough isn’t good enough.
Excellence